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"Large established player" in European ECM market

SER Group listed in independent report

(14.06.2018 - Berlin) SER is among the large established players of the EU and UK ECM market, as the latest Now Tech report from Forrester states. The renowned market analysts created an overview of the European ECM market, detailing 20 vendors based on size, geographic presence, software functionality and annual product revenue.


With its inclusion in the "Now Tech: EU- And UK-Based Enterprise Content Management, Q2 2018"* report from Forrester, the SER Group is convinced this underlines its position as an established vendor in the European ECM market**. "We believe that the flexibility, variability and extendibility of our universal and uniform Doxis4 technological platform, enhanced by consistent metadata management, are the reasons for our positioning in the report as a large established player," as Manfred Zerwas, Managing Partner of SER, says.

In the category “Large established players”, the SER Group covers all four of the primary functionality segments. One of the segments is "modern content platforms". Forrester already analyzed vendors according to the other segments, transactional content services (TCS)*** and business content services (BCS)****, in its ECM Waves of 2017; in both of them, SER was positioned as a "Strong Performer". As described by Forrester in the Transactional Content Services Wave, the Doxis4 ECM platform provides "a solid set of foundational library and process services and can scale to meet the needs of clients with several billion managed documents." SER's Doxis4 software platform also fulfills the requirements of the other primary functionality segment, "horizontal and vertical content applications".

The company-wide Doxis4 content services platform brings together ECM, BPM, collaboration and EFSS onto one uniform technological platform. The flexibly deployable Doxis4 business templates handle areas such as contract management, QM management and invoice management, plus industry-specific solutions such as machinery and product life-cycle records.

"SER's growth is more than double that of the rest of the ECM market. You can only be successful if you are open to future developments and are prepared to actively shape them. As a privately owned software vendor, we continuously invest a large part of our software and maintenance revenue into research and development. With 180 product, solution and project developers, SER has the largest ECM development team in Europe. These resources and this high level of expertise ensure our technological edge in the European ECM market," explains Zerwas.



*** Now Tech: EU- And UK-Based Enterprise Content Management, Q2 2018 – Forrester’s Overview Of 20 EU- And UK-Based Enterprise Content Management Providers by Cheryl McKinnon, June 1, 2018.
Now Tech: EU- And UK-Based Enterprise Content Management, Q2 2018
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** SER is the number one European ECM vendor according to its most recently published figures on revenue, gross profits, operating results and number of employees.

*** The Forrester Wave™: Enterprise Content Management — Transactional Content Services, Q2 2017. Our Evaluation Of 13 Vendors In A Market In Transition by Cheryl McKinnon with Alex Cullen, Alex Kramer, and Sam Bartlett, April 5, 2017.
The Forrester Wave™: ECM – Transactional Content Services
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**** The Forrester Wave™: Enterprise Content Management — Business Content Services, Q2 2017. Our Evaluation Of 15 Vendors In A Market In Transition, by Cheryl McKinnon with Alex Cullen, Madeline King, Sam Bartlett, April 5, 2017.
The Forrester Wave™: ECM – Business Content Services
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SER is among the large established players of the EU and UK ECM market, as the latest Now Tech report from Forrester states.

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SERgroup Holding International GmbH
Relaciones públicas
Kurfürstendamm 21
D-10719 Berlin
www.ser-solutions.com
press@ser-solutions.com

Persona de contacto

Doña Alexandra Lilienthal
Correo electrónico: alexandra.lilienthal@ser.de
Tel.: +49 30 498582-214

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Sobre el grupo SER

SER es el mayor desarrollador de software* europeo de soluciones completas de Gestión de Contenido Empresarial relacionada con la logística de información. Con más de 550 empleados en 15 sociedades en 22 sedes propias internacionales, SER ofrece a sus clientes en sus instalaciones asesoramiento personal, asistencia, así como implementación y mantenimiento. Además, hay que sumarle una red de socios experimentados. En total, son más de 2.000 referencias a nivel mundial, de las cuales la mitad de las 30 empresas del índice DAX, con más de 1 millón usuarios los que se incluyen entre los clientes de SER.

Desde 35 años SER desarrolla software "Made in Germany" para empresas de todos los sectores. El paquete Doxis4 iECM completamente orientado al servicio es un hito tecnológico y ofrece posibilidades flexibles para cada escenario ECM. La solución incluye archivado electrónico y gestión de documentos, expedientes electrónicos y workflow, procesamiento automático de la entrada de correo y archivado de correo electrónico.

* SER es, como número 1, el mayor fabricante de ECM europeo teniendo en cuenta el volumen de ventas, el margen bruto, el rendimiento de la empresa y el número de empleados, de acuerdo con los balances publicados en la actualidad.